“Negotiations aren't the final round in about to determine winner and loser; they are a process”
Negotiating is something that we all do, whether at work or at home. But what if we come across someone who just won’t give in? How can we defend ourselves against manipulation? And how do we say ‘no’ without compromising a deal?
Using the official Kremlin method, Igor Ryzov guides us through the most effective techniques in negotiating terms that satisfy both parties. From knowing how to get the most information about a potential deal, to how to read your counterpart, and to advice on defusing tension, this comprehensive handbook ensures a mutually acceptable resolution that leaves you walking away successful, while also avoiding strained relationships.
With practical examples, and exercises to practice your negotiating skills, The Kremlin School of Negotiation will offer the tools you need to master any deal.
Igor Ryzov is a business coach for companies across Russia, and has been a business technology teacher since 2006. He runs open and corporate ‘Hard Negotiations’ training sessions. The Kremlin School of Negotiation won the 2016 PwC award for best business book in the Russian language.
Alex Fleming is a translator working from Swedish and Russian into English. Her previous translations include works by Maxim Osipov, Therése Söderlind and Cilla Naumann, and in 2015 she was awarded the British Centre for Literary Translation’s Emerging Translator Mentorship for Russian. She is based in London.