Privacy Policy

Last updated May 2018

Your personal information is being processed by Canongate Books Limited (“we”). We are committed to managing your personal information in accordance with current legislation and best practice. Our aim is to be responsible, relevant and secure when using your data.

Whenever you provide personal information we will treat that information in accordance with the consent that you have expressly given us. We endeavour at all times to keep your data accurate and secure, and to honour your data preferences with regard to receipt of direct marketing e.g. postal communications, email, mobile messaging and telephone calls. Should you wish at any time to stop receiving anything from us, please let us know and we will remove your details from our database.

How we use your data

We may use third party suppliers to provide part of our service to you. In some circumstances these providers may be based in countries outside the European Economic Area whose laws provide for a different standard of protection for your personal information than that provided under UK Law. In such circumstances we will have in place strict contractual arrangements that will require your information is processed securely, at least to a standard equivalent to the UK Data Protection Act 1998 and where relevant the supplier must be signed up to EU-US Privacy Shield July 2016.

Your personal data will not be disclosed to state institutions and authorities except if required by law or other regulation. Before we release data on this basis, we will ensure that the information is being provided to a genuine and properly authorised investigation. If we are not satisfied that there are valid grounds for releasing the information, the Data Protection Act does not oblige us to do so. If we refuse to release the information, law enforcement agencies may obtain a court order requiring us to provide it.

Canongate.co.uk and cookies

Our website uses cookies (cookies are small files saved to the user’s hard drive that store information about the user’s interactions with a website). These are not strictly necessary for the website to work but will provide you with a better browsing experience, as they allow us to tailor your experience of the site. You can delete or block these cookies, but if you do some features of this site may not work as intended.

The site uses a cookie control system that notifies the user on their first visit of the use of cookies. If you do not wish the site to use and save cookies on your device, you should adjust your web browser’s security settings to block all cookies from the site and its external serving vendors.

The site also uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive for this purpose, but will not store, save or collect personal information. You can read Google's privacy policy for further information.

Individual choice

You can change your personal information preferences and/or details at any time.

You will always be given a straightforward way to opt out from our direct marketing each time you receive a communication from us.

Access to Personal Information

Under the Data Protection Act 1998 you have the right to access your personal information (subject to certain exemptions). If you wish to find out what information, if any, we hold that relates to you, you must make your request in writing. You can help us to process your request by providing us with information that will help us identify records we hold that relate to you. For example your name, address, email address, telephone number.

Please send your request to The Data Controller, Canongate Books Limited, 14 High Street, Edinburgh EH1 1TE, or by email to Enable JavaScript to view protected content. with the subject line ‘FAO The Data Controller’.

Personal information security

Canongate Books Limited security policies, rules and technical measures have been implemented to protect your personal information from unauthorised or improper use and from accidental loss.

All our employees and data processors that have access to, and are associated with, the processing of your personal information are legally obliged to respect the confidentiality of your data and are bound by contract to do so.

Note that some of our social media sites provide forums and commenting facilities where you can post information. When you do so, be aware that other visitors may collect any information you make public.

Privacy Support

If you have an enquiry or concern about our Privacy Notice, please contact: The Data Controller, Canongate Books Limited, 14 High Street, Edinburgh EH1 1TE, or by email at Enable JavaScript to view protected content. with the subject line ‘FAO The Data Controller’. If you are not satisfied with our response you may wish to contact the Information Commissioner via their website.

If we decide to change our Privacy Notice we will post these changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.